Agent incident triage ·

How bad, and why?

An agent already did something wrong — or something that could have. Before anyone opens a review, someone has to answer two separate questions: how bad was it in fact, and which of a small number of root causes it actually fits. Answer 9 triage factors and a root cause, and get a minor/major/critical classification, the investigation depth it warrants, the 8 hard floors that override a raw score, and a root-cause-specific focus checklist that routes you to the right sibling tool. Free.

9triage factors, all disclosed
8hard floors a score can't average away
7authored root-cause routes
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Triage the incident

Severity and root cause are answered separately on purpose — how bad it was does not tell you why it happened, and why it happened does not tell you how bad it was. Answer both from what actually happened, not from how it was supposed to go.

Pricing

Unlimited triage is free and stays free. The Incident Response Pack is what the rubric deliberately does not do: it tells you how to actually run the review the triage just sized.

Free
$0
  • All 9 triage factors, with every point shown
  • All 8 hard floors, each naming why it fired
  • Recommended investigation depth with its requirements
  • Root-cause routing with a focus checklist per cause
  • Escalation triggers and contradiction checks
  • 100% client-side, nothing transmitted
Incident Response Pack
$39 one-time
  • Postmortem template by classification — sized to minor, major or critical, so the paperwork matches the incident
  • Investigation playbook per root cause — the specific artefacts to pull for each of the six authored causes
  • Communication templates — internal, customer-facing and executive, so you're not drafting under pressure
  • Under-triage traps — the specific ways an incident gets under-called, and the tell for each
Get the Incident Response Pack

Team licence for a platform or security group? Email for a group rate.

Straight answers

Enter your licence code

Unlocks the Incident Response Pack on this device and survives reloads. No account, nothing transmitted.